Returns policyReturns / warranty claims
We will do our best to deal with product returns quickly and efficiently, please help us do this by returning any unwanted items immediately.
Conditions for returning goods
- Goods are allowed to be returned up to 45 days after purchase of the goods.
- The goods need to be unused, in the original, undamaged and labelfree packaging.
- The goods need to be shown on our website or catalogue and not ordered (or machined) especially for you.
With every return a copy of the return form and a copy of the original packing note and/or invoice is needed. Please also mention the reason for returning for each product.
Costs for reconditioning of goods
Please be aware that we can charge costs for the reconditioning or checking of returned goods.